What is power factor in plain English?
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Power factor measures how efficiently your facility uses the electricity PG&E delivers. When electricity flows into your building, two types of power flow simultaneously: real power (kW), which does actual work running motors and equipment, and reactive power (kVAR), which charges and discharges magnetic fields in motors and transformers but does no useful work. Power factor is the ratio of real power to total power delivered.
Think of it like a pint of beer — the liquid is real power, the foam is reactive power. You paid for a full glass but can only use the liquid. A low power factor means your glass is mostly foam — and PG&E charges you for the whole thing.
What is a power factor penalty on a PG&E commercial bill?
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PG&E's commercial tariffs (Schedules B-19 and B-20) set 85% as the baseline power factor. If your facility's monthly average power factor falls below that threshold, your total monthly bill is increased by a set rate for each percentage point below 85%. Because the penalty applies across all your kilowatt-hour consumption that month, it compounds significantly at higher usage levels.
A facility losing $500/month to a PF penalty at modest consumption could be losing multiples of that at high consumption — for the exact same power factor ratio. Most commercial facilities with motors, compressors, and HVAC equipment operate below this threshold without knowing it.
How does PG&E calculate my power factor each month?
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PG&E measures how many reactive kVAR-hours your facility drew over the entire billing month, compares that to your total kilowatt-hours consumed, and derives your average monthly power factor from that ratio. It is a monthly average — not a snapshot — rounded to the nearest whole percent.
This is why a building full of motors and compressors running continuously all month will consistently show a poor power factor reading. The measurement happens at your service entrance — the single point where all power entering your building is totaled.
What is reactive power and why does PG&E charge for it?
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Reactive power (measured in kVAR) is the power that charges and discharges magnetic fields in motors, transformers, and other inductive equipment. It does no useful work but must still be generated, delivered, and sized for across every wire, transformer, and breaker between PG&E's substation and your building.
PG&E charges for it because delivering reactive power requires infrastructure capacity — capacity that could otherwise serve real, useful power. The power factor penalty is their mechanism for recovering that cost from facilities that draw excessive reactive power.
What equipment in my building causes poor power factor?
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The primary causes are:
Electric motors — especially when running at partial load. A motor at 25% load may have a power factor as low as 0.55.
HVAC compressors and refrigeration equipment — running continuously and drawing significant reactive power.
Variable Frequency Drives (VFDs) — without built-in Power Factor Correction, they worsen power factor even while saving energy.
Older fluorescent lighting — with magnetic ballasts, power factor can be as low as 0.50.
Welding equipment and arc loads — highly inductive.
Lightly loaded transformers — contribute reactive demand even when equipment is idle.
Most commercial buildings have multiple sources running simultaneously — which is why the problem must be addressed at the facility level, not equipment by equipment.
What is a Variable Frequency Drive and why does it affect my power factor?
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Variable Frequency Drives (VFDs) are electronic controllers that regulate motor speed by varying the frequency of electrical current. They are common in HVAC systems, pumps, fans, and conveyors because they save energy by running motors at lower speeds when full power is not needed.
However, VFDs without built-in Power Factor Correction (PFC) worsen your facility's overall power factor even while saving energy elsewhere. And here is the critical point: even VFDs that include correction only address that single unit. Your power factor penalty is calculated across your entire facility at the service entrance — so no single piece of equipment, regardless of how sophisticated, can solve a building-wide problem.
How do I know if I am currently paying a power factor penalty?
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Look at your PG&E bill for line items referencing power factor adjustment, reactive demand, or kVAR charges. The penalty typically appears as a percentage adjustment to your total bill and is easy to overlook if you do not know what to look for.
If you are unsure, send us 12 months of bills and we will identify it for you at no cost. Most facilities paying the penalty have never been specifically told about it — and most have been paying it for years.